How can I help?
Most answers are below. If not, send me a message and I'll reply by email.
Frequently asked questions
How do I book?
Open Book a session, choose a service, pick a day and a time, then enter your name, email and WhatsApp number. Your time is held while you pay.
How do I pay?
After you book I email you my Whish Money details. Pay the amount in the Whish app as usual. You don't need to send a receipt: I check my own Whish account for your payment (your name and WhatsApp number help me find it), then email you the confirmation with the date, time and meeting link.
When is my booking confirmed?
As soon as I've checked your Whish payment I email you a confirmation with the date, time and my meeting link. This usually takes a few hours, and sooner during working hours.
How long is my time held?
Your time is held for 24 hours. If I haven't received your payment by then, the time is released for someone else and I email you to let you know.
How do I join the session?
Open the meeting link in your confirmation email at the time of your session. It's the same link for every session. I also send a reminder the day before.
Can I change or cancel my session?
Yes. Reply to your confirmation email as early as you can and I'll move it or cancel it. If you cancel and have already paid, I refund you by Whish Money.
What should I prepare?
Just a sentence about what your business does and the process or question you want to discuss. If you have examples (a spreadsheet, a prompt, a screenshot) keep them handy.
Do you sign an NDA?
Yes. Send yours or ask for mine before you share anything sensitive. I never record a session without asking.
What time zone are the times in?
All times on the calendar are in Beirut time. I show your local time too if your device is in another zone.